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Company Overview

PT Indal Aluminum Industry Tbk (Company) was established in 1971, has become one of leading aluminium extrusion suppliers in Indonesia. Based in Surabaya. supplies wide range of aluminium extrusions and accessories products such as Solar Panel Frame, Finger Print Handle Hinge Door, Slim folding door and window, Curtain Wall, Water Tank, Ladder, etc. based on the Founding Deed No.62 dated 16 July 1971 of Djoko Supadmo, S.H. which was amended by Deed No.2 dated 1 November 1973 of Eliza Pondaag, S.H. and amended again by adjusting the Articles of Association of the Company with the Law on Limited Liability Company No.40 of 2007 Deed No.13 dated 14 July 2008 from Dyah Ambarwaty Setyoso, SH, which was approved by the Minister of Law and Human Rights of the Republic of Indonesia in Decree No.AHU-91352.AH.01.02 dated 28 November 2008. Accompanied by changes to the Deed no 176 dated 30 June 2015 from Bambang Heru Djuwito, SH, MH. as in the letter of the Director General of General Legal Administration No.AHU-AH.01.03-0953380 and No.AHU-AH-01.03-0953381 both dated 30 July 2015 and announced in the State Gazette of the Republic of Indonesia on 27 November 2015 No.95 Supplement No.1102/L. The latest amendment to Deed No.93 dated 20 June 2017 from Sitaresmi Puspadewi Subianto, SH as in the letter of the Director General of General Law Administration number AHU-AH.01.03-0153357. Since 1994, the Company has become a public company and is still listed on the Indonesia Stock Exchange.

Vision

To be the market leader in the Aluminum Extrusion and Fabrication industry in Asia.

Mision

Providing the best service to customers with innovation, continuous improvement in productivity and efficiency.

Company Business Activities

Based on Article 3 of the Company's Articles of Association in accordance with Dyah Ambarwaty Setyoso, SH, Notary Deed No.35, the Company is a company engaged in aluminum processing and trading. To achieve the aims and objectives as stated, the Company carries out its main business activities by managing aluminum ingot or billet raw material into aluminum extrusion profiles which are widely used in the construction industry, home industry, electronic / automotive components, medical equipment components, aluminum solar frames and so on. The Company has taken a long journey to reach its achievements as a leading aluminum extrusion producer both in Indonesia and recognition in the international market.

Board of Directors

Alim Markus

Presiden Director

Indonesian citizen, 70 years old, serves as president director with the task of leading the implementation of the management of the Company and being the coordinator of all other members of the Board of Directors. Completed executive programs at the National University of Singapore in 1990 and Tsing Hua University in Beijing, China in 2010. Appointed as the board of directors of the Company at the AGMS on 25 August 2020 with a term of office until the end of the AGMS in 2023. He is one of the founders of the Company and has joined with the Maspion business group throughout his career. Currently, he also serves as Chairman of the Indonesia China Business Council (ICBC) and other organizational positions. He also holds commissioner and director positions in several companies within the Maspion business group, including as President Director at PT Maspion, PT Alumindo Light Metal Industry, Tbk and PT Bumi Maspion, as President Commissioner at PT Indal Steel Pipe, PT Maspion Energy Mitratama, and PT Maspion Industrial Estate. During the 2021 financial year, he has attended various educational or training seminars related to prospects and strategies in the business world. He has affiliation with members of the Board of Commissioners (Gunardi), Directors (Alim Mulia Sastra and Alim Prakasa) and major shareholder companies.

Alim Mulia Sastra

Director

Indonesian citizen, 68 years old, serves as managing director with duties on the function of controlling costs and expenses of the Company. Completed business studies in Singapore in 1974 and started his career in the Maspion business group in 1975. Appointed as the Company's management at the AGMS on 25 August 2020 with a term of office until the end of the 2023 AGMS, and previously served as Commissioner of the Company. Currently he also holds various positions in the Maspion business group as a member of the Board of Directors of PT Maspion, PT Alumindo Light Metal Industry, Tbk and PT Maspion Kencana and the Board of Commissioners of PT Maspion Industrial Estate. During the 2021 financial year, he participated in several trainings related to production operational control. He has affiliation with members of the Board of Commissioners (Gunardi), Directors ( Alim Markus and Alim Prakasa) and major shareholder companies.

Alim Prakasa

Director

Indonesian citizen, 64 years old, serves as executive managing director with the task of carrying out all operational activities of the Company. Completed studies at St.Mary University, Canada.
Since 1981, he has joined the Maspion business group. Appointed as management of the Company at the AGMS on 25 August 2020 with a term of office until the end of the 2023 AGMS. In addition, he also holds various strategic positions in the Maspion business group as a Director (PT Alumindo Light Metal Industry, Tbk, PT Bumi Maspion and PT Maspion Industrial Estate) and the Board of Commissioners (PT Maspion, PT Indal Steel Pipe and PT Alaskair Maspion). During the 2021 financial year, he participated in various seminars and exhibitions related to products and production processes. He has affiliation with members of the Board of Commissioners (Gunardi), Directors (Alim Markus and Alim Mulia Sastra) and major shareholder companies.

Wibowo Suryadinata

Director

Indonesian citizen, 60 years old, serves as director with the main task of managing the financial management of the Company. Appointed as management of the Company at the AGMS on 25 August 2020 with a term of office until the end of the 2023 AGMS. Completed postgraduate education at the Indonesian Management Development Institute. Prior to this, he had a career in banking for 22 years in various national and foreign banks with his last position as Vice President and 6 years in a non-bank company. Started his career in the Maspion business group since 2013, and concurrently serves as a Director at PT Alumindo Light Metal Industry, Tbk. During the 2021 financial year, he participated in training and seminars related to financial, banking and capital market strategies organized by Private Banks, Bank Indonesia and the Financial Services Authority (OJK). He has no affiliation with members of the Board of Commissioners or Board of Directors and Major Shareholders.

Cahyadi Salim

Director

Indonesian citizen, 54 years old, serves as director with the task of supporting the executive managing director in managing the Company's operational activities. Appointed as management of the Company at the AGMS on 25 August 2020 with a term of office until the end of the 2023 AGMS.
Completed postgraduate education in strategic management. He has joined the Maspion business group since 1994. Currently he also serves as Director at PT Indalex (a subsidiary of the Company), PT Warna Cemerlang Industri and PT Ishizuka Maspion Indonesia. During the 2021 financial year, he participated in training related to machine facilities and product quality. He has no affiliation with members of the Board of Commissioners or Board of Directors and Major Shareholders.

Board of Commisssoners

Welly Muliawan

President Commissioner

Indonesian citizen, 62 years old, serves as president commissioner with the task of leading the supervision over the entire management of the Company and being the coordinator of all other commissioners. Appointed as management of the Company at the AGMS on 25 August 2020 with a term of office until the end of the 2023 AGMS. Completed an MBA study program at the National University of Singapore. Started his career in the Maspion business group since 1982. He served as Chief Financial Officer in the Maspion business group and as President Commissioner of PT Alumindo Light Metal Industry, Tbk. During 2021 there will be no formal education or training. Has no affiliation with members of the Board of Commissioners or Board of Directors and Major Shareholders.

Gunardi Go

Commissioner

Indonesian citizen, 97 years old, serves as a commissioner with the task of supporting the president commissioner to oversee the Board of Directors in carrying out the management of the Company. He received a formal education equivalent to a high school. Appointed as management of the Company at the AGMS on 25 August 2020 with a term of office until the end of the 2023 AGMS.
He has joined the Maspion business group since 1965. He has served as Director and Commissioner in several companies within the Maspion business group, including PT Maspion and PT Maspion Industrial Estate as Director, and as Commissioner at PT Bumi Maspion, PT Maspion Elektronik and PT Alumindo Light Metal Industry, Tbk. During 2021 there was no formal education or training. He has affiliation with members of the Board of Directors (Alim Markus, Alim Mulia Sastra and Alim Prakasa) and major shareholder companies.

Supranoto Dipokusumo

Independent Commissioner

Indonesian citizen, 62 years old, serves as commissioner with the main task of the internal audit function. Appointed as management of the Company at the AGMS on 25 August 2020 with a term of office until the end of the 2023 AGMS. Completed an MBA study program at the University of Toledo, USA. He has joined the Company since 2001. He also serves as Chairman of the Company's Audit Committee and Independent Commissioner of PT Alumindo Light Metal Industry, Tbk. During the 2021 financial year, attend audit management training. He has no affiliation with members of the Board of Commissioners or Board of Directors and Major Shareholders.

Audite Commitee

In the context of carrying out its supervisory and advisory duties, the Board of Commissioners requires an Audit Committee that is tasked with professional and independent duties in conducting reviews, providing advice and recommendations for the benefit of the Company related to the financial reporting, auditing and compliance processes.Through the Decree of the Company's Board of
Commissioners, the Company's Audit Committee consists of 3 people and who serves as chairman is one Independent Commissioner. The composition of the Audit Committee is as follows:

  1. Drs.Supranoto Dipokusumo (Chairman)
    Indonesian citizen, 62 years old, completed his MBA study program at the University of Toledo, USA in 1992. Has joined the Company since 2001. Currently he also serves as Independent Commissioner of PT Alumindo Light Metal Industry Tbk.
  2. Heri Kustiyono Rudiantoro (Member)
    Indonesian citizen, 63 years old, graduated from Economics majoring in Accounting at Narotama University, Surabaya and has worked in a Public Accounting Firm for 17 years. He joined the Maspion Group since 2000.
  3. Bambang Njoto Prajitno (Member)
    Indonesian citizen, 56 years old, graduated from Economics majoring in Accounting at Brawijaya University, Surabaya, has worked in banking and other companies in the field of internal audit and finance for 10 years. He joined the Maspion Group since 2000.

Term of Office of Audit Committee Members
Based on the decision of the Board of Commissioners No. 002/INAI-DK/SK/2020 dated June 29, 2020, the term of office of the members of the Audit Committee starts from June 30, 2020 until the end of the AGM in 2023 or until changes are made by the Board of Commissioners.

Independence of the Audit Committee
In order to be able to provide accountable references, opinions and suggestions, as well as carry out their duties and responsibilities professionally and independently without any conflict of interest and intervention from any party, all members of the Company's Audit Committee come from independent parties who are selected according to their abilities, background, experience and education. All members of the Audit Committee do not own the Company's shares, have no business relationship with the Company, are free from personal interests and have no affiliation with the main shareholders or the Board of Commissioners and Directors.

Audit Committee Meeting
Audit Committee meetings are held at least once in 3 (three) months and attended by at least (one half) of the total members. Each Audit Committee Meeting is stated in the Minutes of Meeting and signed by all members of the Audit Committee present and submitted to the Board of Commissioners.

During 2021 the Audit Committee held 4 meetings with an average attendance rate of 100% for each member.

Audit Committee Training
The training or seminars attended by members of the Audit Committee in 2021 are:

  1. Feb 2021, Implications of the Job Creation Law on Taxation, IAPI organizer, Jakarta
  2. April 2021, Create Customer Experience and Secure Contactless and Risk Management in the Era Bank 4.0, organizer of the Digital Banking Institute.
  3. August 2021, Strengthening Economic Resilience in the midst of Prolonged Covid-19 Pandemic, organizer ISEI/Kafegama86/ADB.
  4. August 2021, New Risks of Banking in the Digital Age, hosted by Quennsland Trade Investment-ANUDEI-MBS.

A brief description of the Audit Committee's Activities and ReportsDuring 2021, the Audit Committee has carried out its duties, responsibilities and authorities in accordance with the Financial Services Authority Regulations and the Audit Committee Charter, including:

  1. Held 4 meetings including meetings with the Internal Auditor and the Board of Directors
  2. Reviewing the financial information that will be issued by the Company to the public and/or related authorities.
  3. Conduct a review of the Company's supervision and operational activities as well as the Company's financial condition during 2021.
  4. Reviewing business strategic plans, financial reports and Good Corporate Governance reports.
  5. Provide recommendations to the Board of Commissioners in the appointment of a Public Accountant and/or Public Accounting Firm based on independence, scope of assignment and amount of fee.

Corporate Secretary

The Corporate Secretary is Ariawan Wiradinata, based on a letter of appointment by the company's Board of Directors since 2006. Domiciled in Surabaya, East Java and joined the Maspion Business Group since 1995. Completed his Master's degree in Financial Management from the University of 17 August 1945, Surabaya.

Corporate Secretary is an individual or person in charge of a work unit that carries out the function of a corporate secretary to bridge communication between the Company and the public and maintain information disclosure. Any information submitted by the company secretary to the public is official information from the issuer or public company. The Corporate Secretary is also required to ensure that the Company has complied with the principles of GCG as well as all current laws and regulations.

The training or socialization that will be followed during 2021 include:

  1. Sustainability Report Writing Technical Assistance Training organized by the Association of Indonesian Issuers (AEI) and the Global Reporting Initiative (GRI).
  2. Dissemination of Financial Services Authority Regulation Number 3/POJK.04/2021 concerning Implementation of Capital Market Activities organized by the Association of Indonesian Issuers (AEI) and the Financial Services Authority (OJK).
  3. Implementation of POJK Number 15/POJK.04/2020 Planning and Organizing General Meeting of Shareholders of Public Company and POJK Number 16/POJK.04/2020 concerning Implementation of General Meeting of Shareholders of Public Company Electronically and implementation of e-Proxy and  e-Module Voting on the eASY.KSEI application organized by the Financial Services Authority (OJK) and the Indonesian Central Securities Depository (KSEI).
  4. Seminar on Understanding and Application of Law Number 7 of 2021 concerning Harmonization of Tax Regulations organized by the Association of Indonesian Issuers (AEI) and the Directorate General of Taxes of the Republic of Indonesia.
  5. Socialization of Financial Services Authority Regulation Number 22/POJK.04/2021 concerning Application of Classification of Shares with the Right to Public Offer Equity Securities in the Form of Shares organized by the Financial Services Authority (OJK).

Implementation of tasks during 2021 include:

  1. Assisting the Board of Directors and the Board of Commissioners in implementing corporate governance, especially with regard to public information disclosure, including the availability of information on the Company's website, reporting implementation and providing verbal or written confirmation of questions or requests for clarification, to the Financial Services Authority (OJK) and Indonesia Stock Exchange (IDX) in a timely manner.
  2. Prepare the 2020 Annual Report book.
  3. Held the Annual GMS on August 31, 2021 at Hotel Fave Surabaya.
  4. Holding a public expose and press conference on August 31, 2021.
  5. Coordinate other activities related to the duties of the Corporate Secretary.

 

PT Indalex, domiciled in Sidoarjo, a Construction Contractor Services company, operating year 1993, with assets as of December 31, 2021 amounting to Rp.536,258,863,340.
Received the Palamarta Silver 2019 award from the Sidoarjo Intermediate Tax Service Office to PT Indalex as a Taxpayer who has made a major contribution in achieving state revenue targets.


PT Indal Investindo, domiciled in Surabaya, an Investment company, operating year 1997, with assets as of December 31, 2021 amounting to Rp.367,915,601,749.


PT Indal Servis Sentra, domiciled in Surabaya, General Trading business type, operating year 1999, with assets as of December 31, 2021 amounting to Rp.2,390,000


PT ERP Multisolusi Indonesia, domiciled in Surabaya, a Software Services company, operating year 1999, withassets as of December 31, 2021 amounting to Rp.1.


PT Warna Cemerlang Industri, domiciled in Gresik, a Paint Manufacturing company, operating year 1999, with assets as of December 31, 2021 amounting to Rp.21,290,727.214.


PT Indal Reiwa Auto, previously named PT UACJ Indal Aluminum, domiciled in Gresik, a Aluminum Extrusion Manufacturing company, operating year 1998, with assets as of December 31, 2021 amounting to Rp.299,602,987,607.

 

Basic Implementation of Corporate Governance

PT Indal Aluminum Industry Tbk continuously strives to improve the implementation of Good Corporate Governance (GCG) practices at all levels of the organization. The Company realizes that Good Corporate Governance is one of the main components that are important in order to improve performance, protect the interests of stakeholders and improve compliance with laws and regulations and ethical values generally accepted in the industry today.
Good Corporate Governance will have a positive impact on the overall performance of the Company, especially in achieving the company's Vision and Mission, as well as efforts to continuously improve and improve the organization. This is also balanced with the development and improvement of the implementation of the Company's values and ethics.
The Company is committed to being consistent in the implementation of Corporate Governance in the current business era based on the principles of transparency, fairness, accountability, independence and accountability in all operational activities for the sake of all stakeholders.

Corporate Governance Structure

In accordance with Law No. 40 of 2007 concerning Limited Liability Companies, the Company's organs consist of the General Meeting of Shareholders (GMS), the Board of Commissioners and the Board of Directors which have clear authorities and responsibilities according to their respective functions as stipulated in the Articles of Association and Legislation. -invitation.
The Company believes that a proper relationship between the Company's organs has a very positive effect on the success of the company's management and implementation of GCG. Therefore, the Company encourages fair relations, mutual respect and acts according to their respective functions and roles.

The Company is committed to implementing good corporate governance practices as part of its efforts to achieve the Company's Vision and Mission. The Code of Ethics is prepared as a manifestation of this commitment and describes the values in the Company's work culture into the interpretation of behavior related to business ethics and code of conduct.

The Code of Ethics also serves as a reference for the Board of Commissioners and the Board of Directors in managing the company related to all activities on behalf of the Company. expected to uphold the principles in this Code of Ethics

The code of ethics is regularly disseminated to all parts of the Company, and all new employees who will work will sign this Code of Ethics and will be re-signed as a sign of approval every year.

The Code of Ethics regulates the following behaviors:

  1. General Principles
  2. Child Labor
  3. Forced Labor, Human Trafficking and Slavery
  4. Harassment and Violence
  5. Compensation and Benefits
  6. Working Hours
  7. Health and Safety Working Conditions
  8. Discrimination
  9. Freedom of Association and Bargaining
  10. Environmental Responsibility
  11. Customs Cooperation to Counter Terrorist Activities
  12. Relationship with Subcontract
  13. Ethical Behavior

CORPORATE VALUES
To create a better future for all stakeholders and develop together to serve the community and nation through business development.

Compliance with Laws, Regulations and Regulations
It is expected that every employee will comply with state laws, rules and regulations and become law-abiding citizens to ensure a law-abiding corporation.

Creating Clean and Green Businesses and Products
The best companies must be accountable to society and the larger community. By creating clean and green businesses and products, the Company will be able to serve society in the long term with true purpose.

Loyalty, Capability, Hard Work and Discipline
From the pillars of success and achievement. Every member of the organization must maintain his integrity and be prepared to work hard and smart for the mutual benefit of both the Company and the individual. Organizational behavior must be carried out in a military discipline but still humane approach.

In accordance with the Articles of Association, the honorarium for members of the Board of Directors is determined at the Annual SGM. The SGM may authorize the Board of Commissioners to determine the amount and distribution of the honorarium. The amount of remuneration for each member is determined according to the function and competence of each member. The total remuneration received by the Board of Directors is Rp.4,007,591,200 for 2021.

The Board of Commissioners' remuneration policy is determined in the SGM by giving authority to the Board of Commissioners to determine the amount and distribution of the honorarium, through indicators for determining remuneration. The total remuneration received by the Board of Commissioners is Rp.1,456,080,250 for 2021.

Risk management is a set of procedures and methodologies used to identify, measure, monitor and control risks arising from business activities. Effective risk management will allow the Company to have greater control in achieving the right balance between acceptable risk and estimated risk. Indications of risk inherent in the company's business and efforts to reduce the level of risk are as follows:

  1. Production Risk.
    As a company with integrated facilities, which include aluminum smelting furnaces, dies, press machines, surface finishing facilities (anodizing and painting), complete equipment for high-precision products (precision tools), ladder division, trading division and has subsidiaries. which is engaged in the construction sector (applicator), the Company is required to ensure that each process department always produces the best in order to avoid correction and revision costs as well as delays in delivery time. Therefore, a risk and opportunity review is always carried out in every line related to production. Thus, for every risk, if it occurs, the Company already has a plan for handling it.
  2. Risk of Availability and Quality of Raw Materials.
    To meet the availability of raw materials with quality that is in accordance with what is needed in the production process, there are two vital things that are interrelated to avoid the risk of stopping the production process. Therefore, mitigation is carried out by controlling the inventory of main raw materials originating from a minimum of 4 foreign suppliers and 1 domestic supplier accompanied by a long-term purchase contract of at least 1 year for each supplier and ensuring the suitability of the composition of raw materials ordered by conducting an Incoming Inspection.
  3. Financial Risk.
    The Company has debts to several banks, both in the form of investment credit or working capital as well as Letters of Credit (LC) for the purchase of imported raw materials in foreign currencies at different rates. For this reason, the Company seeks to minimize exposure to foreign currency exchange differences by conducting a Trust Receipt (TR) using the Rupiah value which has reached 80% of the total purchases using the LC Import facility.
  4. Business Competition Risk.
    Aluminum products and construction services are highly competitive. To be able to compete in the global market, the Company has made several efforts, among others, by increasing the number of production, quality control, cost efficiency and diversification of more valuable products into the alternative energy sector which is widely used as a frame and framework for solar panels for power generation. This is done by the Company to follow trends that are much needed and demanded by consumers, in terms of supporting energy savings that have an impact on pollution and global warming.

The Whistle Blowing System (WBS) is a means of communication to report actions related to acts of violation or alleged violations, both against the law, code of ethics and/or conflicts of interest committed by the company's internal parties. The implementation of WBS is expected to be able to overcome the limitations of the internal control system and provide guarantees for early detection of violations that occur.

Submission of Violation Reports
Submission of violation reports is carried out in 2 ways, namely directly and indirectly. Directly by reporting directly to the Personnel, Security, Supervisor and Plant Manager. Indirectly, namely reporting through other means such as suggestion boxes, email, telephone and mobile phones.


Protection for Reporters
The Company will ensure the safety of the whistleblower and the reporter will receive recognition and appreciation from the Company in the form of a thank you from the management and record the condition of the employee concerned with a separate assessment.


Handling and the Party Managing Complaints
Each complaint or reporting disclosure is carried out by a WBS administrator team formed by the Board of Directors to conduct audits, records and corrective actions as well as the imposition of sanctions on the reported party. It is also obligatory to communicate with the local police if things are found that are suspected of being serious and certain violations.

Incoming and Processed Complaints in 2021
In 2021, no complaints or reports were received and handled by the Company.

Social and environmental responsibility (Corporate Social Responsibility - CSR) is the Company's commitment to participate in sustainable economic development in order to improve the quality of life and the environment that is beneficial, both for the Company itself, the local community and society in general by taking into account the expectations of stakeholders, in line with established laws and norms of behavior and integrated with the organization as a whole. The cost of implementing CSR in the Company is carried out in a centralized manner by the Group amounting to Rp.3,477,677,609,- with the Company's contribution of Rp.786,520,750 for 2021.

Environment
The Company is committed to complying with laws and regulations and other requirements related to environmental management, preventing environmental pollution, pursuing energy and natural resource efficiency and empowering the environment, including:

  • The use of natural gas that is more environmentally friendly for the production process of smelting and heating, with the impact of lower pollution levels.With Regenerative Burner technology, the wasted heat from the chimney can be recovered to help the combustion process by 20%.
  • Obtain a blue rating for an assessment of waste management correctly, in accordance with the provisions and quality standards required under the law of the Ministry of Environment and Forestry.
  • Inspection of waste water samples, ambient air samples and air emissions by the Sidoarjo Regency Environment and Hygiene Service is carried out regularly which is used as a routine UKL-UPL evaluation report.

Employment

  • In 2018, the Company signed a Collective Labor Agreement between the Board of Directors and the Management of the SPSI Work Unit to strengthen the relationship between the Company and employees with a validity period of up to 2020 and has been registered with the Department of Manpower and Transmigration of East Java Province. However, until the end of 2021, no agreement has been reached, therefore the Mutual Employment Agreement that is currently in effect will remain valid for at most 1 (one) year, as written in the Law of the Republic of Indonesia Number 13 of 2003 concerning Manpower.
  • Semester reporting of Bipartite activities to the Department of Manpower, Transmigration and Population of East Java Province.
  • The employee turnover rate in 2021 is 4.42% with 3 main reasons, namely retirement, dissatisfaction with compensation and work facilities provided by the Company.
  • The Company ensures the health and safety of all employees by issuing rules and regulations regarding this matter, which includes safety in the work area, a healthy and clean environment, health care for employees, spouses and children to be included in the Indonesian government's health program through the Organizing Agency. Social Security. During 2021, 319 employees of the Maspion Group have held Medical Check-ups.
  • Conducting routine testing every month, for drinking water consumed by employees. The test was carried out by the Surabaya Center for Environmental Health and Disease Control Engineering.
  • Employee remuneration is provided in the form of salary, annual bonus, THR, gratuities and in kind. For permanent employees, giving in kind is carried out simultaneously with the provision of THR and is given based on years of service with a separate nominal calculation.
  • The work accident rate is 1.72% in 2021 with the largest moderate category cases being 54% for a recovery period of 3-21 days.
  • The Company conducts regular reports every 3 months to the Head of the Manpower Office of Sidoarjo Regency for Occupational Safety and Health Activities. The activities or training carried out are fire fighting training, evacuation drills, first aid training (First Aid in Accidents), PPE (Personal Protective Equipment) and Chemical Handling.
  • Provide opportunities for employees to attend training or seminars conducted by other parties or organized by the Company itself. The trainings that have been attended or organized by the Company include, among others, the Company's Code of Ethics, Customs Trade Partnership Against Terrorism (CTPAT), HIV and AIDS, Procedures for Reporting Problems and Management of Toxic and Hazardous Waste, Air Pollution Control and Wastewater Management.
  • Certified employees who have expertise in the field of First Aid in Accidents (P3K), operation of certain equipment or machines such as forklifts and lifting faucets, wastewater treatment operators, operators of hazardous and toxic waste treatment and operation of air pollution control installations.
  • The mechanism for complaints on employment issues is contained in the Procedure for Submission of Grievances which can be submitted in writing to the direct supervisor or through the suggestion box. Within 5 working days it will be followed up with a meeting of the Personnel and the employees themselves. Next there will be a meeting with the Factory Manager, if the results of the decision in the meeting do not get an agreement, it will be followed by a meeting with SPSI. Details of the follow-up will be recorded, including investigations, solutions, implementation and deadlines for completion.

Social and Community

  • During the 2021 period, the Company has donated 5850 boxes of masks or 292,500 masks, 7000 bars of soap, 2000 fans, 40 air purifiers, 30 tons of rice, 500 packages of basic necessities and other household equipment and supplies distributed through several foundations that in Surabaya, Islamic boarding schools in Malang, Wisma Atlit Jakarta, hospitals in Surabaya, Sidoaro Police, Gresik Police, Sidoarjo Regency Government, Surabaya City Government and East Java Provincial Government to be distributed evenly to people in need.
  • Providing material donations and sponsorships for mass vaccine events, assistance to orphanages in Lamongan and several community foundations in Surabaya, as well as construction of public facilities in the factory area.
  • Conducting regular blood donors, so that it won an award as one of the best voluntary blood donor companies. For the period of 2021, a total of 353 bags of blood will be obtained, although this is actually not a large number due to social restrictions due to the pandemic.

Product Responsibility

The focal point of responsibility to consumers related to sales transactions for aluminum products carried out by the Company is to ensure that these products are sold with applicable composition and manufacturing standards, according to the specifications desired by consumers and do not have a negative impact on consumers' health.

Technical
The Company works closely with consumers even before the work starts to ensure that consumers' wishes in ideas and designs can be met. For the accuracy of each work the Company uses AutoCAD technology.

Dies Manufacturing
The Company's product development team is able to help consumers to design special dies that can improve the quality of the products produced, one of which is by using a new Vertical CNC machine that is capable of making specifications and high tolerance levels. In addition, the Company also uses CNC machines such as CNC Wire Cut and CNC EDM to produce precise dies.

Extrusion Division
The extrusion division provides both standard and specialized extrusion facilities. Advanced automatic measuring equipment is also used with the ability to accurately measure profile dimensions up to 0.001mm. This level of precision will give consumers the quality they need.

Fabrication Division
This division has received certificates from TUV and Kite Mark for various series of ladders. TUV and Kite Mark are safety standards for metal footstools for household use.

Surface Finishing
The Company is a certified PVDF wet paint applicator manufactured by PPG and Valspar for compliance with the required quality assurance and AAMA specifications in the painting process. This high quality paint comes with a 10-15 year warranty, for both standard and custom colors, and ensures long lasting durability for interior or exterior use. In addition to wet paint, PT INAI is also a certified powder coatings applicator produced by leading suppliers, such as Akzo Noble, Jotun and Dupont.

Establishing Relationships with Customers
During 2021 there are not many programs that can be implemented to establish direct relationships with customers. Many interactions are carried out through electronic mail, telephone and through other electronic devices or social media. This is because the Company strictly maintains the health procedures that have been set by the Government to deal with the emergency period of the Covid-19 pandemic.
As for the efforts made by the Company, only the Loyalty Program is still running, namely the provision of special discounts for customers who have reached a certain tonnage purchase value according to the required contract.

Measurement of customer satisfaction
The Company is always oriented to customer satisfaction, therefore the Company conducts periodic surveys to determine the level of customer satisfaction as part of the process to improve service and especially the quality of products received by customers. The customer satisfaction survey for 2021 has been carried out, with the results of a satisfaction level on a scale of 3.7, the same as in 2020 and 2019. There are several points that improved significantly compared to last year, namely better product quality, organized packing procedures and speed response to consumer complaints. However, there are also those who received a lower rating than the previous year, one of which was the delivery of goods that were not according to the schedule, this was due to the scarcity of containers as a means of transportation. Various solutions have been tried by discussing with transportation service providers and also conveying this problem to the relevant Customs Office.

Consumer Complaints
The Company provides access to customers to submit complaints or other matters relating to products and services through direct marketing staff, telephone, email, fax or the Company's website. During 2021 the number of claims received was 0.23% of the total shipments for a year. There was a decrease of 0.01% and 0.07% when compared to 2020 and 2019. With 3 (three) problems, namely damaged/dented, surface defects as well as excess and deficiency of the number of items sent. All claims, 100% have been properly resolved by the relevant departments and procedures have been evaluated to minimize the possibility of errors in the future.

Registered Public Accountant

Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan

Jl. Ngagel Jaya 90, Surabaya – 60283
Tel : (62-31)5012161
Fax : (62-31) 5012335

Share Registrar

PT Adimitra Jasa Korpora

Kirana Boutique Office
Jl. Kirana Avenue 3 Blok F3 No.5
Kelapa Gading, Jakarta Utara – 14250
Tel : (62-21) 29745222
Fax : (62-21) 29289961

On December 5, 1994, the Company made an initial public offering of 13,200,000 shares which were listed on the Surabaya Stock Exchange and the Jakarta Stock Exchange (now the Indonesia Stock Exchange / IDX). On the same day, 30,800,000 founder shares were listed with a nominal value of Rp.1,000 per share.
Then on January 29, 1996, a 1:2 stock split was carried out from a total of 44,000,000 shares to 88,000,000 shares listed on the Indonesia Stock Exchange. From the initial Rp.1,000 per share, it was divided into Rp.500 per share. Followed by the distribution of bonus shares on  February 26, 1996 in the amount of 70,400,000 shares sothat the total number of shares listed on the IDX by the end of 2013 was 158,400,000 shares.
In 2014, the Company took a corporate action in the form of a stock split from initially Rp.500 per share divided into Rp.250 per share, effective as of February 12, 2014 the number of shares of the Company is 316,800,000 shares which are also listed on the Indonesia Stock Exchange.
The latest is the stock split which became effective on the stock exchange on October 26, 2017 with a ratio of 1:2. So the nominal value of the shares which is currently Rp.250 per share becomes Rp.125 per share, and the Company's total shares of 316,800,000 changed to 633,600,000.

Capital Market Supporting Institutions and/or Professionals

  1. Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Partners as Independent Auditors of INAI's Financial Statements, with a total fee of around Rp. 210,600,000,- for the assignment of General Audit of Financial Statements as of December 31, 2021.

  2. PT Adimitra Jasa Korpora as the supporting securities administration bureau of INAI with a total fee of around Rp.22,000,000 for the assignment period from January 1 to December 31, 2021

Award / reputation obtained by PT Indal Aluminum Industry Tbk in 2021

Obtaining Accreditation Certification from the National Accreditation Committee for Testing Laboratories and Calibration Laboratories for the period 27 February 2019
– 26 February 2023. Received a Certificate of Approval ISO 9001:2015 from PT Lloyd's Register Indonesia for a validity period until January 23, 2023.
Obtained a BLUE PROPER rating in the company's performance appraisal program in environmental management.
Obtained International Standard Product Certification for Aluminum Standing Step Ladders from TUV SUD Product Service GmbH.

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